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How many times has poor interpersonal skills damaged your organization in terms of lost business, impaired customer relationships and lack of coordination of internal processes?
This interpersonal skills training program delivers key concepts and techniques that can be immediately applied to maximize staff interpersonal skills to maintain competitive advantage.
Whether you are interested to learn about interpersonal skills for yourself or you want to instruct your staff or clients on interpersonal skills this training program will repeatedly deliver endless results for you.
Here's What You'll Receive With Your Interpersonal Skills Learning Experience!
When you have completed this module you will be able to define the key concepts associated with Interpersonal Skills and you will be able to:
· Identify the main obstacles to the effective use of Interpersonal Skills.
· Understand the nature of the components of the interpersonal process.
· Understand a range of techniques that are required as Interpersonal Skills
· Use these techniques to build an effective interpersonal process.
· Explain the benefits of having excellent Interpersonal Skills.
Interpersonal Skills
In order to do any kind of task there is almost always other people involved as producers, consumers, or simple observers. If your goal is to produce and pass on something of value then you must interact in someway with the party you are passing to. Here is where a problem can arise due to a lack of Interpersonal Skills. Your Success lies in this degree of skill that you employ to make this interaction.
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