Technical competence is an ‘expected’, not usually an optional attribute for a person
who has to complete a task or perform a role within the organization. Emotional competence
-the ability to read, understand and interact with people is what makes the difference
in the long term. However, this emotional competence tends to be somewhat undervalued
in many of today’s organizations.
The success of an organization is dependent upon the people within it working well
Within and between departments and business units, as well as with individuals.
Take the positive relationship viewpoint:
Effective relationships within the organization
Effective relationships with suppliers
Effective relationships with competitors.
• Effective Personal relationships
To gain real competitive advantage through such relationships in the long term is
dependent upon your level of interpersonal skills.
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The Impact of Coaching
“For years, CEOs of some of the most successful and largest companies have relied
on executive coaches.”
The Business Journal, Nov. 2003
“Coaching’s Bottom Line: It’s real, it works, and the results are spectacular… It
elicits people’s best thinking and decision making so they can create results that
are important to them, even on their own.”
Absolute Advantage, “The Workplace Wellness Magazine”, October, 2002
“In the future, those who are not coaches will not be promoted.”